Thank you for shopping at oppmt.com. We are committed to providing high‑quality health products and want you to be completely satisfied with your purchase. If you are not satisfied, please review our policy below.

1. Eligibility for Returns

  • Returns must be requested within 30 days of the delivery date.
  • Products must be in their original, unopened condition and packaging.
  • Any product that has been used, altered, or damaged after delivery is not eligible for a return.
  • Health supplements, vitamins, and any consumable items that have been opened or partially used are non‑returnable for safety reasons.

2. How to Initiate a Return

  1. Contact our support team at [email protected] with your order number and reason for the return.
  2. We will provide you with a Return Authorization (RA) number and detailed instructions.
  3. Pack the item securely in its original packaging, include the RA number on the outside of the package, and ship it back to the address we provide.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval status.
  • Approved refunds will be processed to the original payment method within 7‑10 business days.
  • A confirmation email will be sent once the refund is completed.

4. Non‑Refundable Items

  • Opened or partially used consumables (e.g., vitamins, supplements, herbal teas).
  • Gift cards and promotional items.
  • Products marked as “Final Sale” at the time of purchase.

5. Shipping Costs

  • Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
  • If the return is approved due to a defect or mistake, we will reimburse the return shipping cost upon receipt of proof of shipment.

6. Exchanges

If you need a different size, flavor, or product variant, please follow the return process above and place a new order for the desired item. We do not process direct exchanges.

7. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receipt at [email protected]. We will arrange a replacement or full refund at no additional cost to you.

8. Contact Us

For any questions regarding this policy or to start a return, please email us at [email protected]. We aim to respond within 24 hours.